Quality & Safety You Can Trust
At Brightway, we are dedicated to providing the right care – at the right time – in the safest environment possible. Each person we support receives individualized care tailored to their unique needs and abilities. Our care management tools and programs keep the individuals we serve safe, while enhancing independence, improving quality outcomes and lowering health care costs.
Our Commitment to Quality and Safety
We only recruit the best caregivers – and each Brightway caregiver receives position-specific training. This ensures that our caregivers are prepared for their roles, understand available support and monitor and coach others. Our quality standards for core behaviors are called STARS. STARS standards center on safety, trust, attitude, respect and skilled training. This is how we create a culture of care, quality and safety.
The Safest Environment Possible
Every day we focus on programs, services, training and technology that improve the health and well-being of the individuals we serve. We are changing community living through our commitment to continuous quality and safety improvement, demonstrated by significant investments we’ve made and will continue to make in people, quality, training and technology.